Trusted Shops® trustmark and customer reviews

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What is Trusted Shops?

Trusted Shops is the leading reviews, ratings and Trustmark provider across the UK and Europe. Trusted Shops can help your business:


  • Effortlessly collect customer reviews
  • Effortlessly collect and display product reviews
  • Generate extra traffic through your review profiles
  • Incentivize customers with coupons when they leave a review
  • Use the exit intent pop up technology to retain visitors
  • Earn your trustmark and build trust at first sight
  • Provide your customers a free money back guarantee of up to £ 2,500

For your business, using Trusted Shops will result in


  • Up to 20% improvement in website conversion rate (even more at times)
  • Improved SEO rankings with the help of user generated content
  • 15% better CTRs for Google Product Ads
  • Increased trust and brand perception with the help of our trustmark



Trusted Shops features:


  • Manage shop and product reviews easily. Collect reviews for your Lightspeed shop and your products via e-mail. Publish reviews to prove the quality of your online shop and optimise your product range based on customer feedback.
  • Online retailers are awarded the Trusted Shops trustmark following a comprehensive audit, which takes legal aspects, the quality of the customer service, and security into consideration.
  • Use your star ratings to improve your visibility in Google and Bing search results, Google AdWords campaigns and Google Shopping (+17% CTR).
  • Responsive design for use on tablets and smartphones.
  • Import the customer reviews you have collected with another Google-certified partner to your Trusted Shops profile – it’s easy and free of charge!
  • View how your reviews are performing in your account.


Get more information




How do I install Trusted Shops?

Installation time: 10 Minutes


  1. Register with Trusted Shops free trial to get your Trusted Shops ID (Alternately contact our sales team for the premium packages)
  2. Install the App, you will then be forwarded to the Viewsion App Center (They are the developers)
  3. Add the Trusted Shops ID (TS ID) to your installed app
  4. Start collecting customer reviews immediately with the review collector




Questions or comments? Feel free to write us or call us. We will be glad to help you.

[email protected] | | T: +49 9231 972578. Support in German & English.